What happened
Last week our third-party release pipeline failed. That broke new downloads and some payment flows that depended on hosting there. Software people already had installed kept working. We posted urgent notices on the site and on X while we fixed it.
How we dealt with it
- Paused broken paths so customers were not sent to dead release links.
- Restored commerce first — Polar for DeskCore and ReflexCore Pro, with installers delivered through Polar where that was already the primary path.
- Moved distribution onto SoloGem infrastructure — DeskCore and ReflexCore setup files now ship from our sites (sologem.xyz / reflexcore.xyz CDN), with version manifests we control.
- Kept DeskCore and ReflexCore product pages honest while services came back in stages, then cleared the site-wide outage banner once the main paths were solid.
Solved — and local
Downloads, payments, and product updates for our active lineup are working again. More importantly, they are local to SoloGem: installers and update checks for DeskCore and ReflexCore run on our own infrastructure. That reduces the chance of a third-party hosting outage taking buys and installs offline the same way.
- DeskCore — buy / trial on Polar; site backup installer on sologem.xyz
- ReflexCore — free download and Pro ($9.99 lifetime) on reflexcore.xyz
- Support remains support@sologem.xyz
Solo5 stays permanently shut down; that was a separate decision, not part of this restore. See the Solo5 notice.
Outpost Windows playtest is live
The Outpost playtest is open now on Windows. It is a temporary SoloGem playtest — not a finished product — and ends September 30, 2026 (local midnight Oct 1 the app hard-deletes the install and worlds). Host on your PC; not a rented dedicated server.
Download: sologem.xyz/outpost → Outpost-Playtest-Setup.exe. Updates on Discord and @sologemus.
What you should do
- If you hit a stale “outage” banner, hard-refresh the site (or wait for CDN cache to clear).
- Buy and download DeskCore / ReflexCore from the product pages as usual.
- Join the Outpost playtest if you want to host on your PC before Sept 30.